Smowka Reservations — redefining how you book
Reserve a table, time, product, or service directly through Smowka. View real-time availability, receive reminders, join a smart waitlist, and chat instantly with the store.
How It Works
1) Choose and Check Times
Enable location or search by area/store. Smowka shows available slots and tables in real-time.
- Duration, capacity, and mode (table, service, experience).
- Include notes and preferences (outdoor seat, accessibility, etc.).
2) Confirm the Reservation
Review all details and confirm. Some stores may request pre-authorization or refundable deposits according to their policies.
- Transparent policies before you confirm.
- Instant confirmation via app and email.
3) Reminders & Chat
Get automatic reminders and chat with the store directly for updates, adjustments, or requests.
- Simple rescheduling if slots are open.
- QR check-in when applicable.
Smart Waitlist
No tables available? Join the smart waitlist and receive instant notification when a spot opens.
- 1-tap confirmation when availability appears.
- Priority rules are managed by the store (capacity, order, preferences).
Policies, Cancellations & No-shows
Store policies may vary by country. Before confirming, users see cancellation rules, late tolerance, deposits, and possible charges.
- Cancellations: set by each store.
- No-show: may result in a partial/full charge of the deposit.
- Late arrivals: after the tolerance limit, the reservation may be released.
Privacy & Data
Reservation data follows the Privacy Policy. Information is used to process reservations, send confirmations, and improve user experience — always in line with local data protection laws (e.g., LGPD, GDPR). Questions? [email protected]
