1. Information We Collect

We collect different types of data to provide and improve our services:

• Personal data: name, email address, phone number, date of birth.
• Location: GPS data or approximate location based on IP address.
• Payments: transaction details when processed through the platform.
• Device data: operating system, browser type, and device identifiers.
• Platform usage: navigation behavior, interactions, and preferences.
• Voluntary information: data you provide in forms, chats, or support requests.

2. Purpose of Use

The collected information is used to:

• Provide, personalize, and enhance Smowka’s services.
• Process orders, payments, and provide customer support.
• Send notifications and updates about your orders.
• Offer promotional content when authorized by you.
• Prevent fraud, ensure platform security, and comply with legal obligations.

3. Partner Content Adjustments

Smowka may adjust partner store logos, descriptions, banners, and images to maintain visual consistency and improve the user experience, while respecting each vendor’s original identity.

4. Data Sharing

Your data is never sold or rented. We share it only when necessary:

• Partner stores, to process and fulfill your orders.
• Payment service providers, to manage transactions.
• Customer service partners, for support and issue resolution.
• Legal authorities, when required by law or court order.

5. Cookies and Similar Technologies

We use cookies to improve navigation, remember your preferences, and analyze platform usage patterns for a better experience.

6. Your Rights

You may, at any time:

• Request access to, correction of, portability of, or deletion of your data.
• Object to certain types of data processing.

To exercise these rights, contact our support team through the channels available in the app or website.

7. Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or alteration. However, no system is completely immune to risk.

8. Policy Updates

This policy may be updated periodically. Continued use of Smowka after changes constitutes acceptance of the revised terms. We recommend reviewing this page regularly.